Loading...
X

Shipping Policy

At Hayla Scents, we believe that a seamless shopping experience starts with transparent, reliable shipping. Our goal is to deliver your favorite scents safely and promptly, while keeping our pricing straightforward and fair.

Shipping Rates

Flat-Rate Pricing:We charge a flat rate of $5 per pound for shipping. This fee is automatically calculated at checkout based on the total weight of your order, ensuring you only pay for what you need—without any hidden charges.

Order Processing

Quick Turnaround: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Confirmation & Tracking: YOnce your order is processed, you’ll receive a confirmation email with a tracking number, so you can monitor your package every step of the way.

Shipping Methods and Delivery

Standard Shipping:Enjoy reliable delivery within 3-7 business days. Our standard shipping method is designed to balance speed and cost-effectiveness.

Expedited Shipping:For those who need their order faster, expedited shipping is available for an additional fee. Estimated delivery times vary by destination and current order volumes.

International Shipping

Domestic Focus: Our primary shipping service is currently focused on domestic orders.

Custom Arrangements: If you’re interested in international shipping, please contact our customer support team for tailored options and further details.

Special Orders & Bulk Shipments

Large Orders: For orders that exceed standard weights or if you have special shipping requests, please reach out to us directly. We’re happy to work with you to find the best shipping solution for your needs.

Personalized Service: Contact our support team at Info@haylascents.com to discuss bulk orders or any unique shipping requirements.

Tracking Your Order

Real-Time Updates: Once your package is on its way, use the provided tracking number to get real-time updates on its journey.

Stay Informed:We recommend checking your tracking information periodically to stay updated on delivery progress.

Need Assistance?

Our dedicated customer support team is here to ensure your shipping experience is smooth and hassle-free. Whether you have questions about processing times, need help with tracking, or want more information about shipping options, please contact us at:

Email: info@haylascents.com

Phone: (612) 242-6687